What's new in Mr C v1

Answers you can trust

• Answers come only from your website, PDFs and FAQs, with a link to the source.
• Follow-up questions ("how much is it?") are understood.
• If an AI provider has a problem, a backup takes over; if none is available, visitors are told honestly and can still contact you.

Enquiries that are easy to follow up

• Quote, consultation and support forms the assistant fills in from the chat.
• An inbox with assignment, reminders, outcomes and CSV export.
• Email alerts that never include customer details.

Know what to improve

• Insights, unanswered topics, visitor ratings and a weekly digest.
• Answer-quality tests and FAQs you can create from any unanswered question.

Your business, your control

• Team roles, verified websites, encryption of customer details, and plans billed through Stripe.

Help when you need it

• This guide, with pictures of each screen. Select ? beside any console page title to open the right page, and tell us if a page didn't help.
• A five-step tour the first time you sign in. You can replay it any time.